Question 1

What is Triops Technologies?

Accepted Answer

Triops Technologies SAS is a French technology company specializing in defense, aerospace, government contracting, and citizen transparency. We build software platforms that help organizations navigate complex public sector markets more efficiently.

Question 2

Where is Triops Technologies located?

Accepted Answer

Triops Technologies SAS is headquartered in Paris, France. We are registered under French law and operate across European and North American markets.

Question 3

Is Triops Technologies GDPR compliant?

Accepted Answer

Yes. As a French-registered company, Triops Technologies SAS is fully compliant with the General Data Protection Regulation (GDPR) and French data protection law (Loi Informatique et Libertés). We process all personal data in accordance with these regulations and offer a comprehensive Data Processing Agreement (DPA) to all customers.

Question 4

Who is the Data Protection Officer?

Accepted Answer

You can reach our Data Protection Officer by email at dpo@3ops.io. The DPO oversees all matters related to data protection, privacy impact assessments, and GDPR compliance across Triops Technologies.

Question 5

How does Triops Technologies protect my data?

Accepted Answer

We use enterprise-grade security measures including end-to-end encryption for data in transit (TLS), encrypted storage for data at rest, strict role-based access controls, and regular security audits. Your data is hosted on secure European infrastructure and is never sold, rented, or shared with third parties.

Question 6

Is my data used to train AI models?

Accepted Answer

No. Your company data, documents, and proposals are never used to train any AI model. Your information is processed solely to deliver the services you subscribed to, in full compliance with our GDPR commitments.

Question 7

What solutions does Triops Technologies offer?

Accepted Answer

Our current offerings include TCP (Triops Contracting Platform) for government contracting intelligence and AI-powered proposal generation, and startup establishment and public funding advisory services. We are continuously expanding our portfolio.

Question 8

How can I contact Triops Technologies?

Accepted Answer

You can reach us by email at hi@3ops.io for general inquiries, or dpo@3ops.io for data protection matters. You can also book a demo directly through our website at 3ops.io.

Question 9

What is the Triops Contracting Platform (TCP)?

Accepted Answer

TCP is a B2B SaaS platform that unifies government contracting opportunities from the United States, European Union, United Kingdom, and 10+ national portals into a single dashboard. It uses AI to match contracts to your company profile, track your pipeline, and generate compliant proposals, replacing the need to monitor dozens of fragmented portals manually.

Question 10

Who is TCP built for?

Accepted Answer

TCP is designed for small-to-mid-size government contractors, professional services firms (IT, consulting, engineering), defense and aerospace companies, and any enterprise pursuing public sector contracts in the US, Europe, or both. Whether you're an 8(a)-certified firm bidding on federal contracts or a European SME responding to TED tenders, TCP is built for you.

Question 11

How is TCP different from just using SAM.gov or TED directly?

Accepted Answer

SAM.gov and TED are free portals, but they only cover their own market, offer basic keyword search, no intelligent matching, and zero proposal support. TCP aggregates opportunities across both markets and 27+ national portals, scores every contract against your company profile using our GovCon DNA algorithm, and lets you generate compliant proposals in minutes instead of weeks. Think of it as going from manually checking dozens of websites to having a dedicated contracts intelligence team working 24/7.

Question 12

What markets and portals does TCP cover?

Accepted Answer

Currently, TCP covers US federal opportunities (via SAM.gov), EU-wide tenders (via TED), and national portals including the UK (Contracts Finder), France (BOAMP, PLACE), the Netherlands (TenderNed), and Canada (CanadaBuys). We are continuously adding new sources, and our roadmap includes expanding to 10+ additional national portals.

Question 13

What is GovCon DNA?

Accepted Answer

GovCon DNA is our proprietary 6-factor contract matching algorithm. When you onboard, we build a profile of your company based on your NAICS/CPV codes, security clearances, preferred contract values, set-aside eligibility (8(a), SDVOSB, HUBZone, WOSB, etc.), technical capabilities, and geographic alignment. Every new opportunity is scored against this profile so the best-fit contracts surface automatically.

Question 14

How accurate is the matching?

Accepted Answer

Our algorithm scores contracts on a 0 to 100 scale across six weighted dimensions. Customers typically report that 70 to 80% of high-scored contracts are genuinely relevant to their business, compared to the roughly 5 to 10% hit rate most contractors get from manual keyword searches. You can fine-tune your profile at any time to improve precision.

Question 15

Can I customize the matching criteria?

Accepted Answer

Yes. Your GovCon DNA profile is fully editable. You can adjust NAICS/CPV codes, add or remove capability keywords, change geographic preferences, update clearance levels, and modify contract value ranges whenever your business evolves.

Question 16

How does the AI Proposal Generator work?

Accepted Answer

Once you identify a contract you want to pursue, TCP's AI Proposal Generator pulls the solicitation requirements, maps them against your company profile and past performance data, and produces a structured, compliant proposal draft (typically 20 to 30 pages) in approximately 15 minutes. You review, refine, and submit.

Question 17

Does the AI write the entire proposal for me?

Accepted Answer

The AI generates a comprehensive first draft that covers all required sections: technical approach, management plan, past performance, pricing structure, and compliance matrices. It is designed to get you 80 to 90% of the way there. You should always review and tailor the output with your company-specific details, win themes, and strategic positioning before submission.

Question 18

What proposal formats are supported?

Accepted Answer

TCP generates proposals aligned with standard US federal formats (FAR/DFARS compliant structures) and EU tender response formats. The output is exportable as Word documents that you can further customize in your own workflow.

Question 19

Is my company data used to train AI models?

Accepted Answer

No. Your company data, documents, and proposals are never used to train any AI model. Your information is processed solely to generate your outputs and is handled in full compliance with our GDPR commitments.

Question 20

What can I do on the TCP dashboard?

Accepted Answer

The dashboard is your command center. You can browse and filter matched opportunities, manage your bid/no-bid pipeline by stage, track deadlines with an integrated calendar, assign tasks to team members, store and organize documents, and monitor your pipeline value across currencies (USD, EUR, GBP).

Question 21

Can I track opportunities across both US and EU markets in one view?

Accepted Answer

Yes, and that is a core differentiator. TCP provides a unified pipeline with multi-currency tracking. You can view, filter, and compare US federal and European opportunities side by side, with pipeline values automatically displayed in your preferred currency.

Question 22

Does TCP have a calendar or deadline tracking feature?

Accepted Answer

Yes. Every opportunity in your pipeline includes key dates (submission deadlines, Q&A periods, award dates) that sync to TCP's built-in calendar. You can set custom reminders so you never miss a critical deadline. We will also be adding Outlook and Google Calendar integrations for contracts tasks and deadlines.

Question 23

Can I collaborate with my team on TCP?

Accepted Answer

TCP includes team management features that let you invite colleagues, assign tasks on specific opportunities, and share documents within the platform. Role-based access ensures everyone sees what they need. Team collaboration is our main improvement focus for 2026, with integrations on Slack notably to streamline communication around opportunities and deadlines.

Question 24

Is TCP GDPR compliant?

Accepted Answer

Yes. Triops Technologies SAS is a French-registered company that is fully GDPR compliant. We process data through Google Ireland Limited as our sole sub-processor, and we offer a comprehensive Data Processing Agreement (DPA) to all customers.

Question 25

Where is my data stored?

Accepted Answer

Your data is hosted on secure European infrastructure. We use encrypted connections (TLS) for all data in transit and encrypted storage for data at rest. Full details are available in our Data Processing Agreement and Privacy Policy.

Question 26

Can I request deletion of my data?

Accepted Answer

Absolutely. In accordance with GDPR, you can request complete deletion of your account and associated data at any time. We process deletion requests within 30 days.

Question 27

Do you share my data with third parties?

Accepted Answer

No. We do not sell, rent, or share your data with third parties. Google Ireland Limited is our only sub-processor, used solely for platform infrastructure. Full details are in our Privacy Policy.

Question 28

How long does onboarding take?

Accepted Answer

Most customers are fully operational within 24 to 48 hours. Onboarding involves setting up your GovCon DNA profile (NAICS/CPV codes, capabilities, clearances, preferences), connecting any existing pipeline data, and a guided walkthrough of the platform. We offer a personal onboarding call to ensure you are set up for success.

Question 29

Do I need to install anything?

Accepted Answer

No. TCP is a cloud-based platform accessible from any modern web browser. No software installation required. A mobile-optimized experience is also available so you can monitor your pipeline on the go.

Question 30

Can I import my existing pipeline or opportunity data?

Accepted Answer

Yes. During onboarding, we can help you migrate existing tracked opportunities into TCP so you start with a complete picture rather than from scratch.

Question 31

What kind of support do you offer?

Accepted Answer

All customers receive email support with priority response times, access to our knowledge base and documentation, and onboarding assistance. Inner Circle Leading Members receive additional direct access to the founding team.

Question 32

What is the TCP Inner Circle?

Accepted Answer

The Inner Circle is our Leading Member program, limited to the first 20 customers. It is designed for early adopters who want to shape the platform's roadmap while getting exclusive benefits.

Question 33

What benefits do Inner Circle Leading Members get?

Accepted Answer

Leading Members receive a 50% discount on their first year of subscription, direct access to the founding team for support and feedback, priority input on the product roadmap and upcoming features, early access to new capabilities before general release, and recognition as a Leading Member of the platform.

Question 34

Why is it limited to 20 members?

Accepted Answer

We deliberately limit the program to ensure every Leading Member gets genuine attention, influence, and value. This is not a marketing gimmick. We want a tight feedback loop with customers who will actively help us build the best platform in the market. Once 20 spots are filled, the program closes permanently.

Question 35

Is the Inner Circle discount permanent?

Accepted Answer

The 50% discount applies to your entire first year of subscription. After year one, you transition to standard pricing, but as a Leading Member, you will always retain priority support and early access privileges.

Question 36

How do I join the Inner Circle?

Accepted Answer

You can request a spot by booking a demo through our website at 3ops.io or by contacting us directly. We will walk you through the platform, set up your profile, and reserve your Leading Member spot on a first come, first served basis.

Question 37

I'm new to government contracting. Can TCP help me get started?

Accepted Answer

TCP is primarily designed for companies that are already registered and active (or ready to become active) in government contracting. However, our platform and resources can significantly accelerate your learning curve by surfacing relevant opportunities and generating proposal drafts that follow required formats. We recommend ensuring you have your SAM.gov registration (for US) or supplier registrations (for EU portals) in place before subscribing.

Question 38

Do I need special certifications to use TCP?

Accepted Answer

No certifications are required to use TCP itself. However, many government contracts require or favor specific certifications (8(a), SDVOSB, HUBZone, WOSB in the US; various EU equivalents). TCP's matching algorithm accounts for your certifications to surface the most relevant opportunities.

Question 39

Does TCP help with SAM.gov or EU portal registration?

Accepted Answer

TCP does not manage your registrations on external portals, but our onboarding team can guide you on what is needed and point you to the right resources to get registered.

Question 40

What payment methods do you accept?

Accepted Answer

We process payments through Stripe, accepting all major credit cards and SEPA direct debit for European customers. Invoicing is available for annual commitments.

Question 41

Can I cancel my subscription?

Accepted Answer

Yes. If you have a monthly membership, your cancellation will be effective at the end of the month you have already paid for. If you have a yearly subscription, your cancellation will be effective at the end of the year you have already paid for. There is no long-term lock-in beyond your current billing period.

Question 42

Is there a free trial?

Accepted Answer

Yes, we offer a 14-day free trial so you can experience TCP in action, including how your company's GovCon DNA profile would look and what matched opportunities surface for your specific business. No credit card required to get started.

FAQ

TCP — Billing and Account

TCP — Pipeline and Dashboard

TCP — The GovCon DNA Algorithm

TCP — Getting Set Up

TCP — Data, Security, and Compliance

TCP — Government Contracting Basics

TCP — AI Proposal Generator

Triops — Products & Services

TCP — Inner Circle Leading Member Program

Triops — Data Protection & Compliance

TCP — Getting Started

Triops — About the Company